How to Earn Clients, and Make Trustworthy Relation
I have interacted with many entrepreneurs, and most of them have similar sort of problems when it comes to finding a reliable website developer to look after their website. Some of them have tried everything from freelancers to agencies and highly known web development companies; yet they are not satisfied. I’ve tried to find out what entrepreneurs are looking for that most of the people in website development business ignores while delivering their services. I come to know, it is all about:
Where you have to be dependable and trustworthy to your clients when it comes to maintaining their privacy, data and other crucial business related documents. Somehow you have to convey a message to client that he or she can trust blindly on you, and can freely share the important things that are needful for successful website development. Once you earn the trust of your client, never ever break it in any situation. The core value of being in website development and related business is always keeping trust of the clients.
People do ask; how can I earn client trust?
I say it’s about delivering experience, money matters but what makes money is delivering highest quality experience to your client. Engage in good communication with your client; try to clearly understand their business need, suggest the things that you have in your mind to make the project successful, start working, keep the client updated about development progress, ask him for the things that you need from to speed up the work and so on.
What not to do?
Some developers get indulge into some sort of quarrel with the client after missing deadline such as “I haven’t got timely documents and other resources from your side. It’s your fault, not ours”.
Yes it might be a clients fault, but as a developer or agency, it is upon you to keep the client excited about what you are doing so that they give you needful things on time to complete the website well within deadline.
Never Try to Make Clients Foolish
They have hired you to consult them; trying to make them fool is no less than crime first and second no one is foolish, keep it in mind. When you try to make someone, sooner or later they will come to know, and even a single bad client experience can ruin your business.